Transit windows
Estimates below cover port-to-port movement. Door-to-door adds pickup, clearance and final-mile time.
Shipping information
Shipping Information
Transit expectations, documentation and packaging guidance — the practical details that keep your cargo moving.
Documentation first
We prepare and pre-check your documents before departure, so clearance starts on arrival — not after it.
Covered cargo
All-risk insurance is available on every lane and quoted against the declared value of your goods in USD. Shipment weights are recorded in Metric (kg · cm).
Indicative transit times
How long it takes.
Working days, excluding customs examination. Your quotation confirms the exact window for your sailing or flight.
| Lane | Sea freight (days) | Air freight (days) | Road (days) |
|---|---|---|---|
| Los Angeles → Rotterdam | 24–30 | 3–5 | — |
| New York → Hamburg | 18–24 | 3–4 | — |
| Shanghai → Long Beach | 16–22 | 2–4 | — |
| Los Angeles → Sydney | 20–26 | 3–5 | — |
| Houston → Santos | 16–22 | 3–4 | — |
| Los Angeles → Chicago | — | 1–2 | 3–5 |
Sample carrier data for layout purposes. Confirm live transit times with your coordinator.
Packaging guidance
Pack for the worst leg of the journey.
Cargo is stacked, transferred and handled many times between your warehouse and the destination door. A few small decisions at packing stage prevent most damage claims.
- Use double-wall corrugation for export cartons over 44 lb (20 kg)
- Palletise and stretch-wrap, with edge protectors on corners
- Add moisture barriers for humid or long ocean transits
- Label two faces of every carton and photograph the packed cargo
Documentation
What to prepare before booking.
- Commercial invoice (matching declared value)
- Packing list with weights and dimensions
- Bill of lading or airway bill
- Certificate of origin where applicable
- ISF (10+2) filing confirmation
- HTS classification and entry documentation
Restricted items
What we cannot carry.
- Undeclared hazardous or flammable materials
- Counterfeit or pirated goods
- Live animals without a licensed handler
- Narcotics and controlled substances
- Currency and negotiable instruments without declaration
- Perishables without suitable temperature control
Regulations differ by destination. Send us your commodity description and we will confirm what applies to your lane.